Frequently Asked Questions
Everything you need to know about your ENAMEL experience.
What is the average shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I care for my ENAMEL garments?
To maintain the quality of our fabrics, we recommend hand washing or using a delicate machine cycle with cold water. Always air dry away from direct sunlight to prevent color fading.
Do you offer international shipping?
Yes, ENAMEL ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How can I track my order status?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.